Can I Change my Shipping Method?

Shipping method alteration will also depend on the organizer’s policy. In case you have chosen ‘Delivery’,  you can contact our customer support team to change it to ‘Receive at Event’. Then, we’ll send you an order confirmation by e-mail. You can either ‘print’ or ‘download’ the order confirmation to your mobile […]

If I filled wrong home address, how can I revise it?

In case you have bought a ticket and choose shipping method “Delivery” but you have filled the wrong address, you can revise your address within 7 days after completing your order. Do so by contacting our Customer Support and provide us your order number together with your new address. Tips: Wrong address may […]

Can I buy ticket for someone else?

If you have an account with Eventpop, it’s a yes! Anyone can buy a ticket online for themselves and for someone else. Simply enter the information as it appears on ID Card or Passport in Ticket section (in English). Follow the steps below to purchase ticket for someone else: 1. Select your event, ticket […]