For the refund policy, its will be depending on the terms and conditions of the organizer each event.
In that case of event had postponed or canceled, customers must have to wait for the organizer –
announce the process to do a refund via Facebook fan page, email and so on.
But If the event doesn’t postpone or cancel and customers would like to request a refund, you’ve to
contact Customer Support to describe the reason and order number that you need to do it, then staff
will be sent your issue to the organizer for verifying.