Shipping method alteration will also depend on the organizer’s policy. In case you have chosen ‘Delivery’, you can contact our customer support team to change it to ‘Receive at Event’. Then, we’ll send you an order confirmation by e-mail. You can either ‘print’ or ‘download’ the order confirmation to your mobile […]
In case you have bought a ticket and choose shipping method “Delivery” but you have filled the wrong address, you can revise your address within 7 days after completing your order. Do so by contacting our Customer Support and provide us your order number together with your new address. Tips: Wrong address may […]
If you have an account with Eventpop, it’s a yes! Anyone can buy a ticket online for themselves and for someone else. Simply enter the information as it appears on ID Card or Passport in Ticket section (in English). Follow the steps below to purchase ticket for someone else: 1. Select your event, ticket […]
If you bought a ticket but filled the wrong information (First name, Last name, Email, Contact Number), your order will be processed according to that information. In this case, contact Customer Support to change your information. Provide us your order number and the corrected information. After we have changed the information, you can […]
Unfortunately, We do not hold any reservations. We can neither answer inquiries concerning reservations nor forward your requests to the event organizers. You can only buy ticket by choosing from the payment method provided.