--- title: "Topic page : Payment Method - Amex" description: how to make payment with amex via website , how to make payment with amex via application , amex --- [Skip to content](https://support.eventpop.me/en/amex#main-content) [![Brand Icon](https://support.eventpop.me/hs-fs/hubfs/Brand%20Icon.png?width=250&height=68&name=Brand%20Icon.png "Brand Icon")](https://support.eventpop.me/en/eventpop-help-center?hsLang=en) ![translation](https://support.eventpop.me/hs-fs/hubfs/translation.png?width=25&height=25&name=translation.png) English - [ไทย](https://support.eventpop.me/th/amex) - [English](https://support.eventpop.me/en/amex) # Help Center | Eventpop This is a search field with an auto-suggest feature attached. Search - There are no suggestions because the search field is empty. 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What should I do?  According to the policies of American Express SafeKey, you must register for an E-payment service to verify your card before making purchase. After that, your card will be verified and can be used for purchasing on various websites. If you have not registered for this service, the system will notify you to register for it.  ![how to make payment with amex via website](https://d33v4339jhl8k0.cloudfront.net/docs/assets/5b877b082c7d3a03f89e447c/images/65ddb2d66ba1d916ec466d0b/file-L7ZHum5xlM.png) If you haven't registered yet, we would recommend you contact American Express Customer Service directly. After registering for the E-payment service, you will be able to make purchases and pay via these cards.   How to make a payment via American Express Only accepted American Express cards can be made a payment on website and Eventpop application depending on your convenience. Please follow these steps below to make purchase via American Express. > Remark : > > - Please review the order detail and total amount before proceeding with the payment > > - Payment Fee 4% (Vat excluded) How to make payment with American Express via website 1. Select  "American Express". In the card information part, customers must fill in all required information as follow: > - Credit card numbers; The number is in the front of your credit card. > > - Name of cardholder; It is the name of the card owner. Please fill in the capital letters in both first and last name.  > > - Card expiration date; The expiration date is shown on your credit card. (please fill only MM/YY)  > > - CVV number; The 3-digits code is on the back of the card. > TIP: In case you fill in the wrong information or incompletely fill in information, You will not be able to make payments via credit cards. Please check information and balance in your account every time before making order to save your time.  2. After filling in the information, click on  "Confirm".  3. The system will take you to the card security protection page which you should fill in the OTP (One Time Password) to confirm that you're the owner of the card by clicking on "Request OTP" button. The system will send the OTP code to your mobile phone.  4. After filling in the OTP, click on "Submit" button. The bank will charge your transaction If the information is correct.  > TIPS : The verification depends on Bank holder. Some banks will verify by Code you have filled when you registered online payment or the other way. After your transaction is completed, the system will bring you to the thank you page as shown below and the system will send you a confirmation email with your ticket. ![Amex (mobile site) - EN](https://support.eventpop.me/hs-fs/hubfs/CS%20FAQ/Amex%20(mobile%20site)%20-%20EN.png?width=854&height=989&name=Amex%20(mobile%20site)%20-%20EN.png) # How to make a payment with American Express (Amex) I make a payment via American Express for the first time. What should I do?  According to the policies of American Express SafeKey, you must register for an E-payment service to verify your card before making purchase. After that, your card will be verified and can be used for purchasing on various websites. If you have not registered for this service, the system will notify you to register for it.  ![how to make payment with amex via application](https://d33v4339jhl8k0.cloudfront.net/docs/assets/5b877b082c7d3a03f89e447c/images/65ddb2d66ba1d916ec466d0b/file-L7ZHum5xlM.png) If you haven't registered yet, we would recommend you contact American Express Customer Service directly. After registering for the E-payment service, you will be able to make purchases and pay via these cards.   How to make a payment via American Express Only accepted American Express cards can be made a payment on website and Eventpop application depending on your convenience. Please follow these steps below to make purchase via American Express. > Remark : > > - Please review the order detail and total amount before proceeding with the payment > > - Payment Fee 4% (Vat excluded) How to make a payment via American Express via Eventpop application 1. Select  "American Express". In the card information part, customers must fill in all required information as follow: > - Credit card numbers; The number is in the front of your credit card.  > > - Name of cardholder; It is the name of the card owner. Please fill in the capital letters in both first and last name.  > > - Card expiration date; The expiration date is shown on your credit card. (please fill only MM/YY) > > - CVV number; The 3-digits code is on the back of the card. > TIP: In case you fill in the wrong information or incompletely fill in information, You will not be able to make payments via credit cards. Please check information and balance in your account every time before making order to save your time. 2. After filling in the information, click on  "Confirm".  3. The system will take you to the card security protection page which you should fill in the OTP (One Time Password) to confirm that you're the owner of the card by clicking on "Request OTP" button. The system will send the OTP code to your mobile phone.  4. After filling in the OTP, click on "Submit" button. The bank will charge your transaction If the information is correct.  > TIPS : The verification depends on Bank holder. Some banks will verify by Code you have filled when you registered online payment or the other way. After your transaction is completed, the system will bring you to the thank you page as shown below and the system will send you a confirmation email with your ticket. ![Amex (app) - EN](https://support.eventpop.me/hs-fs/hubfs/CS%20FAQ/Amex%20(app)%20-%20EN.png?width=816&height=945&name=Amex%20(app)%20-%20EN.png) [Back To Main Site](https://support.eventpop.me/en/eventpop-help-center?hsLang=en) **Have any questions? 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