Can I Change my Shipping Method?

Shipping method alteration will also depend on the organizer’s policy.

In case you have chosen ‘Delivery’,  you can contact our customer support team to change it to ‘Receive at Event’. Then, we’ll send you an order confirmation by e-mail. You can either ‘print’ or ‘download’ the order confirmation to your mobile phone and bring to the event with an ID card or a passport to obtain your tickets.

In case you have chosen ‘Receive at Event’, and the organizer accepts the alteration to ‘Delivery’, our customer support we will send you a bank account information. After transferring us the money and delivery fee, send us you payment slip, order number, and address.

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