How to Check My Delivery Status


This is for customer who requested the shipping method to receive ticket by delivery.

Four status in your order meaning below:

1. Pending, It will show when you complete your payment.

2. Packed
It will show when your parcel is registered by the delivery express staff,                                                      and your order have already packed in the parcel. you will receive tracking number and email notification.

Tips: After you receive the delivery tracking number, you can track your delivery in Kerry Express or DHL systems for checking delivery status.

3. Shipped,
It will show when your parcel is during the shipping process.

4. ReceivedIt means someone has already received your parcel.

Example of the tracking number and status:


Example of the SMS:

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