How to Change My E-ticket Name

For the policy of changing an e-ticket name, depends on the terms and conditions
of the organizer for the event, please contact customer support to learn more about the event policy.

  • If the organizer allow attendee to change their name , you can transfer the ticket to others from Event Pop system.
  • If the organizer does not allow attendee to change their name, the ticket owner can give the authorization paper to another person as steps below:
    1. Make a copy of your official passport.
    2. Sign to give the authorization as the sample below.

Screen Shot 2560-03-22 at 3.24.55 PM3.  Send your evidence to Customer Support by these channels for changing name.
   E-mail          :  pop@eventpop.me
   Line@          :  @eventpop
   Facebook    :  m.me/eventpop

** You can contact Event Pop customer support everyday at 10:00–18:00 Indochina Time (UTC +7).

4. After our staff received your evidence; we will change name and send back to you
within 1-2 days.

  • If the organizer does not allow attendee to change their name and give the authorization to others, attendee will need to follow the organizer policy.

Was this article helpful?

Related Articles