For the policy of changing an e-ticket name, depends on the terms and conditions
of the organizer for the event, please contact customer support to learn more about the event policy.
- If the organizer allow attendee to change their name , you can transfer the ticket to others from Event Pop system.
- If the organizer does not allow attendee to change their name, the ticket owner can give the authorization paper to another person as steps below:
1. Make a copy of your official passport.
2. Sign to give the authorization as the sample below.
** You can contact Event Pop customer support everyday at 10:00–18:00 Indochina Time (UTC +7).
4. After our staff received your evidence; we will change name and send back to you
within 1-2 days.
- If the organizer does not allow attendee to change their name and give the authorization to others, attendee will need to follow the organizer policy.