All Articles

Manage and Settings
Log in and Sign Up
Buy Ticket
Tax Invoice
Payment Method
E-Ticket
PVC Ticket/Wristband/Paper Ticket
Event Information
POP LIVE
Ticket Protect
Refund
Official Resale Market

Manage and Settings

How to Merge Guest Account

You can create an account with the email address used to purchase ticket(s) to merge account. So, you will be able to download Tax invoice, check your ticket(s), submit refund request or etc. by following the instructions below.

1. Create an account using email address used for purchase ticket(s)

2. Click on Profile picture and click on "Account Settings"

3. Select "Guest Accounts"

4. Click on "Accept Merge" of the order you would like to merge

Remark: Currently, this feature supports only on website.